Auction Management

Streamline your Auction Operations with Dynamics 365 Commerce

We have taken the tried-and-tested platform of Microsoft Dynamics 365 as the foundation for our auction management solution, utilizing its powerful commerce capabilities. Tailored to the needs of auction houses, providing modern, flexible, and intelligent features to suit their specific requirements. As a complete Bidding Platform for both timed online auctions and live auctions, it offers everything an auction house needs in a powerful omnichannel solution.

Benefits


  • Engage better with your bidders by offering fully interactive and responsive, bespoke, and attractive mobile and web experiences.
  • Enhance the customer experience by utilizing more convenient fulfilment tools Tailor your Auction Management Solution to your organization’s scalability needs
  • Take advantage of the integration built into the Dynamic 365 to enhance back office operations by leveraging available supply chain features.
  • Ensure your data is safe and secure with collaborative security management across all channels

Key Features

Back-office


  • Setup Auctions for online or onsite live auctions
  • Set Buyers’ premium and taxes
  • Define Reserve prices and estimate price ranges

 

eCommerce Features

 

  • Customer/bidder registration
  • Comprehensive lot search and filter functions
  • Quick bid
  • Auto-bidding
  • Watch lists
  • Bid Increments

 

Onsite Live auctions:

Auctioneer’s terminal:

  • View the Auction lots and lot details
  • Record live bids
  • Add notes to lots
  • Complete a lot

Processing

  • Buyer Invoice and Receipt
  • Manage delivery options
  • Payment Processing

Build Loyalty in Your Brand and Exceed Your Customer Expectations

Personalise the experiences of your customers across your sales channels and offer watchlists, absentee bidding and lot selections. Have a full 360-degree view of your auction customers by utilizing the Dynamics 365 Customer Insights functionality. Analyse the results from digital and physical auctions gathered into one single space where you can assess behavioural and observational data along with all transactions.

More Information

Download the factsheet